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  • I've just placed an order. Where is my confirmation email?
    Please allow up to 24 hours for your confirmation email to be received in your registered email address inbox. We recommend checking your Junk/Spam mail folder as well. If you do not receive a confirmation email within this time frame, simply send an email to us or whatsapp +852 6194 4708.
  • I'm unable to place my order. What can I do?
    If an error message keeps occurring in your check out process, more often than not there is a credit card problem, or a defect with the billing or shipping address you are trying to use. To fix this error, try re-formatting the names and addresses in your billing or shipping information. If the error message keeps re-occurring, please email us at or whatsapp +852 6194 4708, we can process your order manually via email or WhatsApp.
  • Can I place an Urgent Order?
    We understand some of our customer might want to order the item for special occasions. If you would like to place an URGENT order, please feel free to let us know on whatsapp +852 6194 4708.
  • Can I set my own delivery time?
    Yes definitely! If you want to deliver your order in a specific time, please feel free to type your requested delivery time range in the special instruction box under the shopping cart button.
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